Term Conditions

Terms and Conditions

OVERVIEW

This website is operated by Smart Technologies (BD) Ltd. The terms "we", "us" and "our" are only used to refer to Sonysmart.com.bd. Sonysmart.com.bd provides all information, tools and services related to STBL's business and is publicly available on the website. As long as users continue to use this website and its services, they will be deemed to have accepted all official terms, conditions, policies and notices.

By visiting our website and / or buying things from us, you will become a user of that website and participate in our "services". Such participation will continuously mean that the user agrees to be bound by the following terms and conditions (also known as "Terms of Service", "Terms of Use" or "Terms"), including the additional terms and conditions and policies cited herein, and / or obtained through hyperlink. These terms of service apply to all users of this website, including but not limited to users who are browsers, providers, customers, merchants, affiliates, and / or content contributors.

Please read these terms of service carefully before visiting or using our website or our services. By accessing or using any part of this website, you agree to be legally bound by these terms of service. If you do not agree to all the terms of this agreement, you will not be able to access this website or use any services.

Any new features, services or tools will also be deemed to be bound by the current terms of service. You can view the latest version of the terms of service on this page at any time. We reserve the right to update, change or replace any part of these terms and conditions by posting updates and/or changes on our website. Therefore, in order to keep abreast of the terms, please check this page regularly for changes. Your continued use or access to this website after posting any changes signifies your acceptance of these changes.

SECTION 1 – GENERAL CONDITIONS

By accepting these terms of service, you signify that you have reached the age of majority in the location where you currently live, or that you have agreed that we allow any minor member of your family to use this website wherever you are.

You must not use our products for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction (including but not limited to copyright laws) by using this service. It must not spread worms or viruses or any destructive code. Violation or violation of any term will result in immediate termination of your service.

We reserve the right to refuse to provide services to anyone at any time and for any reason. You understand that your content (not including credit card information) may be transmitted unencrypted and may involve the following:

(a) Transmission over various networks; and

(b) Changes to adjust and adapt to the connected networks of the technical requirements of the equipment.

Without our express written permission, you agree not to copy, sell, resell or use any part of the service, use of the service or access to the service on the website providing the service.

SECTION 2 – AVAILABILITY, PRICING AND PAYMENT METHODS

Availability and pricing of all commodities are subject to availability. If the products and services you requested are not available, Sonysmart.com.bd will notify you as soon as possible. Otherwise, the customer service department will provide similar alternatives.

As part of accessing and/ or purchasing any Sony-Smart product, you warrant that you agree to understand that due to the nature of the business, availability may change even after ordering. If the product is no longer available, customer service will provide an alternative or the option to cancel your order entirely.

Sonysmart.com.bd and their respective brands will determine the delivery date of Pre-booking products/ items. The delivery date may mention in the specifications on the product page. The delivery time for regular orders or collection requests at the Sony-Smart office does not apply to reservation requests.

All prices are subject to change without prior notice. Although we have made every effort to ensure the accuracy of the prices displayed on Sonysmart.com.bd, we do not guarantee their accuracy. If any price is different than the price shown, we will notify you prior to shipment and you can choose whether to proceed with the order.

We reserve the right to modify or discontinue any service (or any part or content thereof) at any time without prior notice. We are not responsible for any modification, price change, suspension or interruption of the service by any client or third party.

Choosing the correct payment method is essential to buy in online stores. Sonysmart.com.bd accepts variety of convenient payment methods.

Cash on Delivery

Cards   

American Express

MasterCard

Visa

UnionPay

City Touch

DBBL Nexus

Brac Bank

Bank Asia

Ismami Bank Bangladesh

AB

MTB

Islami Bank M Cash

Instant Pay

Nagad

Rocket

bKash

t-cash

Sure Cash

My Cash

Upay

ipay

OK Wallet

Q Cash

Fast Cash

Dmoney

SECTION 3 – PRODUCTS

Products can be purchased exclusively online through Sonysmart.com.bd. These products or services may be limited in number and can only be returned or exchanged in accordance with our return and replacement policy.

Sonysmart.com.bd has made every reasonable effort to display the product as accurately as possible in its original color and accurate size. However, due to your device’s display settings, technical issues, and screen differences, the color or size of the product may change. Therefore, Sonysmart.com.bd cannot guarantee that the actual product is exactly the same as the screen image. If the Sonysmart.com.bd product does not match the description, your only recourse is to return the unused product in accordance with all the conditions of our return and replacement policy.

We reserve the right, but no obligation, to restrict the sale of our products or services to any person, geographic area or jurisdiction. We can exercise this right according to specific circumstances. We reserve the right to limit the quantity of any products or services we provide at any time. We may change all product descriptions or product prices at any time without notice at our sole discretion. We reserve the right to stop any product at any time.Top of Form

SECTION 4 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to reject any order you place with us. We can limit or cancel the purchase quantity per person or per order at our discretion. These restrictions may include orders placed by the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. If we change or cancel an order, we may try to notify you by contacting you via the phone number or email provided when placing the order. We reserve the right to restrict or prohibit orders that appear to be placed by resellers, resellers, or distributors at our sole discretion.

As a visitor or customer, you  to provide current, complete and accurate account information for all purchases made in our store. You also agree to immediately update your account and other information, including your email address, credit card number, and expiration date, so that we can complete your transaction and contact you as necessary.

Each user account must be created under the user's unique registered mobile phone number and email address. You cannot create multiple accounts with the same information mentioned. In this case, users cannot use discounts, promotions, discount coupons or gift certificates multiple times during the event or other temporary sales period.

SECTION 5 – DISCOUNTS & ALLOWANCES

Discounts and bonuses (coupon codes, promotional codes, gift card codes, adjustment codes, app discounts, occasional offers or sign-up offers, etc.) are reductions in the base price of a product or service. After successfully placing an order on Sonysmart.com.bd, the value of the discount coupon or gift card will not be refunded upon return or exchange. Users who have multiple accounts with the same mobile phone number or email address cannot enjoy discounts or discounts multiple times, and the same applies to the policy. The promotional text message can only contain the main content of the offer, but the terms and conditions will be mentioned on the website. Sonysmart.com.bd reserves the right to change / modify / modify any discount or promotional bonus without prior notice. The customer has the right to comply accordingly. Customers cannot enjoy multiple discounts in one order. For example, if customers use 2X coupons, they cannot combine bonus points or any other discounts with the ordered items.

SECTION 6 – THIRD PARTY LINKS

Certain content, products and services provided through our services may contain third party materials in whole or in part and are only used to provide you with better services.

The third-party links on this website may take you to third-party websites that are not related to us. We are not responsible for verifying or evaluating content or accuracy, nor are we responsible for third-party materials, website content, services, or any other third-party materials.

We are not responsible for any damages or losses related to the purchase or use of goods, services, resources, content or any other transaction related to any third party website. Before engaging in any transaction, please read the third party's policies and practices carefully and make sure you understand them. Any complaints, claims, concerns or questions about third-party products or services should be directly submitted to the third party.

SECTION 7 – PERSONAL INFORMATION

The personal information you submit through the store is subject to our privacy policy. Please visit our website to learn more about our privacy policy.

SECTION 8 – ERRORS, INACCURACIES AND OMISSIONS

Sometimes the information on our website or certain services may contain typographical errors, inaccuracies or omissions that may be related to product descriptions, prices, promotions, offers, shipping and product availability. If any information about us or any related website is inaccurate at any time (including after submitting an order), we reserve the right or care to correct any errors, inaccuracies or omissions and to change or update the information or cancel orders).

We do not undertake any obligation to update, modify or clarify information on our website or on any related website, including but not limited to pricing information, unless required by law.

There is no designated update or update date on the service or any related website, and it should not be construed as an indication that all information on the service or any related website has been modified or updated.

SECTION 9 – ORDER CANCELLATION

Sometimes, the information on our website or certain services may contain typographical errors, inaccuracies or omissions that may be related to product descriptions, prices, promotions, offers, product shipping and availability. If any information on our website or any related website is inaccurate at any time (even after your order is shipped), we reserve the right to correct any errors, inaccuracies or omissions, and reserve the right to change or update the information or cancel the order Right). We do not undertake any obligation to update, modify or clarify information on our website or any other related websites, including but not limited to pricing information, except as required by law. There is no designated update on Sonysmart.com.bd is committed to providing authentic and quality products to its customers. Therefore, Sonysmart.com.bd always performs quality control after receiving the ordered products from authorized suppliers. Sonysmart.com.bd reserves all rights to cancel any customer orders after any quality problems are found in the quality control of the requested products, because our goal is to provide our customers with the best online shopping experience.

If the requested product is unavailable or out of stock, Sonysmart.com.bd also reserves all rights to cancel any order. Whether due to unavoidable inventory management issues, website management issues, supplier inventory update issues, or any other unpredictable reasons, the website cannot determine or predict the unavailability of products in advance.

SECTION 10 – PROHIBITED USES

In addition to other prohibitions stipulated in the terms of service, you may not use this website or its content:

(a) For any illegal purpose.

(b) Requesting others to perform or participate in any illegal act.

(c) Violation of any local, international, federal, provincial or national regulation, rule, law or ordinance.

(d) Infringement or infringement of our intellectual property rights or the intellectual property rights of third parties.

(e) Harassment, abuse, insult, insult, defamation, defamation, derogation, intimidation or discrimination based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability.

(f) Present false or misleading information.

(g) Upload or transmit viruses or any other type of malicious code, which will or may be used in any way, thus affecting the service or the functions or operations of any related website, other websites or the Internet.

(h) Collect or track the personal information of others.

(i) Spam, phishing, drugs, excuses, tracking or spider tracking.

(j) For any obscene or immoral purpose.

(k) Interfere with or circumvent the security features of the service or any related website, other website, or the Internet.

(l) Fake orders of any kind are not accepted Customers must choose payment methods in accordance with company policy to receive product delivery. Example: not receiving an order after the customer deliberately confirms that it will be considered a fake order.

We reserve the right to terminate your use of this service or any related website due to its violation of any prohibited purpose.

SECTION 11 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be free from error obtained from the use of the service will be accurate or reliable. User must understand that, from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without prior notice to you, under different circumstances.

You expressly agree that your use of, or inability to use the service is solely your risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Sonysmart.com.bd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, vendors, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

It must also be stated that, most of Sonysmart.com.bd’s products carry a Warranty, the user can avail the warranty directly at any brand authorized Servicing Point or through Sonysmart.com.bd as well.

However, any use of the product that results in any injury, loss, or damage whether direct or indirect, will not make Sonysmart.com.bd liable for providing servicing facilities provided that, such direct or indirect use and the results thereof, is not covered nor supported by the provisions under the products accompanying Warranty.

SECTION 12 – INDEMNIFICATION

As a user of this website and its services, you agree to treat Sonysmart.com.bd and our parent company, subsidiaries, affiliates, partners, managers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, suppliers, interns and employees will not be subject to any claim or requirement by any third party due to their violation of these Terms of Service or any document incorporated by them by reference, including reasonable attorneys' fees, any law, or the rights of third parties.

SECTION 13 – SEVERABILITY

If any provision of these terms of service is found to be illegal, invalid or unenforceable, the provision will still be enforced to the maximum extent permitted by applicable laws, and the unenforceable part will be deemed to be separate from these terms. Services, such determination will not affect the validity and applicability of any other remaining terms.

SECTION 14 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If, in our sole judgment, you fail or we suspect that you have failed to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof as may be deemed fit).

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

The obligations and responsibilities of both parties prior to the termination date will continue to be effective after the termination of this agreement. These terms of service remain valid until terminated by either you or us. You can terminate these terms of service at any time by notifying us that you no longer wish to use our services or stop using our website.

SECTION 15 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed and interpreted in accordance with the applicable laws governing eCommerce in Bangladesh. Any and all actionable legal claim or proceedings arising out of, or in connection to this website, must be brought within the jurisdiction of a competent Court in Bangladesh.

SECTION 16 – CHANGES TO TERMS OF SERVICE

You can view the latest version of the terms of service on this page at any time. We reserve the right, at our sole discretion, to update, change or replace any part of these terms of service by posting updates and changes to our website. You are responsible for regularly checking our website for changes. After posting any changes to these terms of service, your continued use of or access to our website or service means that you accept these changes.

SECTION 17 – CONTACT INFORMATION

For more information about the terms of service, or if you have any questions or concerns, you can contact us, or if you have any questions about the terms of service, please send an email to support@sonysmart.com.bd.